RESOURCES · FAQ

Frequently Asked Questions

Minimum orders, samples, pricing, payment, lead times and private label, answered in one place.

The questions buyers ask most often before their first order with Jade Weaver Textiles. If your question is not here, send it with your enquiry and we will answer it in writing.

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ORDERING

Minimum orders and the catalog

What is the minimum order quantity?

Minimum order quantities are listed per style on each style page. MOQs for new developments, special yarns and colors are confirmed at quotation.

How do I use the catalog?

Choose a collection, open a style and discuss the details you need. Images show the style as developed; composition and conditions are confirmed for your order.

Can I combine several styles in one order?

Yes. Each style keeps its own minimum order quantity, and the proforma invoice lists the quantities per style, color and size.

What belongs in a project brief?

Start with a product reference, target measurements, yarn preferences and quantity. Keep confidential designs for an agreed private channel.

SAMPLES

Samples and development

How are samples arranged?

After the requirement review we agree the sample scope: a sample of an existing reference style, or a development sample made to your specification. You review the sample and approve the specification before bulk production.

Can you develop our own design instead of a reference style?

Yes. Send a sketch, tech pack or sample. We review feasibility, propose yarn and gauge, and knit a development sample before bulk.

How long does sampling take?

A dated sampling and bulk schedule is given with the quotation and confirmed on sample approval.

Is there a sample charge?

The sample policy is shown on each style page. Where a sample charge or courier cost applies, it is stated in the quotation before the sample is made.

PRICING & PAYMENT

Prices, quotations and payment

What do the prices on the style pages mean?

They are indicative prices in USD per piece for the specification shown, by quantity band. Shipping, duties and customization are quoted separately, and the final price is confirmed on the proforma invoice.

How are pricing and timing confirmed?

Sample scope, quotations and production timing are reviewed against the final specification. The website does not promise a fixed price or lead time.

How do I pay for my order?

There is no shopping cart or online card payment on this website. Orders are confirmed with a proforma invoice (PI), and you can choose either of two payment routes. Route 1: T/T bank transfer to the company USD account shown on the PI; after sign-in, the client area shows your order status, the PI for download and a form to upload your remittance proof. Route 2: place and pay the order in our Alibaba.com store, where payment and Trade Assurance follow the platform's process.

How is payment arranged?

Payment method and payment stages are set out in the proforma invoice (PI) and confirmed in writing before production. Both routes are available, and you choose the one that suits you. For T/T orders the usual arrangement is a deposit after the PI is issued and the balance before shipment; each payment is confirmed once it reaches our bank account, and you can follow every step in the client area. For orders placed in our Alibaba.com store, payment stages follow the Alibaba.com order and Trade Assurance.

PRODUCTION

Production, quality and delivery

How is the lead time determined?

Lead time depends on yarn sourcing and dyeing, order quantity and the season. A dated sampling plan comes with your quotation, and the bulk production schedule is confirmed after you approve the sample.

How is quality controlled?

Inspection follows three stages: an incoming check of yarn and trims against the approved specification, in-line checks during knitting, linking and finishing, and a final random inspection before packing. Measurements, workmanship and appearance are checked against the tolerances and criteria agreed with you before production. You receive inspection photos before shipment, and buyer or third-party inspection can be arranged.

Which shipping terms do you offer?

The price basis (FOB, EXW or CIF) and the port are stated on the quotation and the proforma invoice. Freight, insurance and import duties are quoted separately or arranged by your forwarder, and HS codes are listed on each style page for your customs broker.

Can you arrange inspection before shipment?

Yes. You receive inspection photos before shipment, and buyer or third-party inspection can be arranged.

PRIVATE LABEL

Private label and compliance

Can these styles carry my own brand?

Yes. Any reference style can carry your labels, hang tags and packaging, or be adapted in yarn, color and trims. Send your logo files and label requirements with your brief; branding details are confirmed in the specification review.

How does private label work?

Send your logo files (AI, PDF or SVG), Pantone references and the label content required in your market with your brief. Main labels, care and composition labels, size labels, hang tags and packaging are confirmed in the specification review before sampling.

Which safety tests can you arrange?

Testing is arranged to the requirements of your destination market, for example EN 14682 and REACH for the EU and UK or CPSIA for the USA, and quoted separately.

Do you reproduce other brands' designs?

No. We develop your own designs or adapt our reference styles; we do not reproduce third-party branded or licensed products.

WORKING WITH US

Accounts, distributors and contact

What can I do in the client area?

After sign-in you can follow your enquiries and orders, download the proforma invoice, upload remittance proof and message our team.

Do you work with distributors and wholesalers?

Yes. Tell us your market, target customers and sales channels. After reviewing your brief: a product and category proposal for your market; indicative prices for the selected styles; a sampling plan; and a proposed schedule. Price lists for your market are prepared on request.

How do I contact you?

Use the enquiry form with the style code, or write to us by email or WhatsApp; the contact page lists every channel. Keep confidential designs for an agreed private channel.

STILL HAVE A QUESTION?

Ask us with your enquiry

Send your question with a style code or a reference image and we reply in writing with the details for your order.

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